Several years ago I bought a Rowenta iron and it got home and proceeded to leak. I tried convincing it not to leak but no go. So, I called the customer service line and was told the "made in China-it leaks; made in Germany-it doesn't leak" story. Confirmed the story with the customer service supervisor.
My personal take is that any company that has the gall to be that arrogant with customers does not need my money, support, or any of my future business. Oh, and they were so sorry.
Just out of curiosity I would be interested in seeing their marketing plan.
A.