Both, my daughter & my cousin, had one when they first came out several years ago. Neither one lasted very long at all especially for the price. We thought maybe they didn't last very long because they both had pets & of course pet hair. They probably are much better today. Products usually are when they have been on the market for awhile. I would love to have one because vacuuming really bothers my back since my injury. It isn't in the budget but maybe someday.