I've been using Netflix for several years. It's very convenient. I don't really care for the picture quality in the streaming video. I prefer to get the discs. I've only had a few bad discs over the years. No big deal, you mark it as a bad disc on the website, and send it back. They will send a substitute of the same disc if you want. Delivery is quick. If I mail one back on Monday, I've usually got the next one on Wednesday, unless it's shipped from a different location than the closest one.