I have the problem whereas my pc won't let me in the room, well, it will let me in, but I get the message that I'm not connected. In order for me to get in, I have to swipe the lappie from my daughter and that's a bit hard to do at times. The only time I can get it with no problem is when she is at school.
I've tried everything that Admin and others have suggested with still no help on this PC....oh well.........