Hello Patricia,
Was your dealer in Montreal Civit Sewing Machines? I have tried dealing with the Ontario distributor for this company, but he wants to charge for the shipping from Toronto to his location and is dealing out of his house. I am looking for a reputable dealer so I can have that 'dealer-client relationship' in case there is anything wrong with the machine. Did the dealer in Montreal charge you shipping if you bought your machine in-store? Do they speak English as well? Thank you.