Hello Patricia, thank you for replying to my question. Your response is very informative. I was concerned with Civit here in Ontario only because they wanted to charge me the shipping costs from Toronto to their location, where I would drive 6 hours to pick it up, on top of the machine price and taxes. It sounds like they don't have the machine is stock and are passing the shipping fee onto me. I am glad to hear you have had a great rapport with Civit in Montreal. Thank you for all the great information!