The problem with Juki is that you can buy a Juki machine from Amazon, cheaper than your dealer can get them wholesale. We love the Juki sergers -- they're the same as the Bernina 800DL and 1150MDA (which have been discontinued by Bernina). But we can't carry them because, who's going to pay $200 extra for the same machine? At the shop, we give a 3-year service warranty, which you don't get when you buy online. But we really can't afford to carry the Juki machines anymore.