When I bought my last new machine I bought it online. The local dealer was miffed I didn't buy from her. I told her when she had a 30 day no questions asked return policy then she will have my business. I said the first machine I didn't like how the bobbin was winding so I returned the machine and got another one. Would she have done that? She said no only if the bobbin was broken when purchased then it would have been sent off for repair. No brainer to buy online if you ask me. All the lessons are on youtube how to use the machine when she brought that up. She had no idea they were all on youtube. The best dealer I knew honored every coupon from any craft store, had a loaner for every machine in for repair, would say don't do a thing to your machine I'm coming over when a buyer had a problem with a new machine from her. She made house calls! Her business was so successful she retired to travel the world with her DH. The new owner went bankrupt in three years.
Last edited by Onebyone; 05-31-2017 at 10:03 AM.