I worked at a Bernina store for 8 years and was never told Bernina accessories could not be mailed out. We mailed out accessories daily. This dealer services the northwest corner of North Dakota. Many of our customers were too far from the store to come in for a bobbin. Contact Bernina Plus in Minot, North Dakota. (701 837 5638) I'm sure they will mail bobbins to you. I also know these bobbins were on back order (two weeks ago) from Bernina and local stores may not have them in stock to be able to send them out.