I would be on the phone with them. That is NOT a cheap kit. If the person behind the phone can not help you be kind to them and tell them then put someone on the phone who CAN help you. If you only spent $5 I still think you have a right to fair service and hope you get this in the mail asap. Frustrating. That said what a darling quilt! Its different from the rest, no wonder it caught your eye.