MY machine recently locked up on me. I was of course rushing to finish a t shirt quilt for a customer. It was late on Friday night. I had sort of promised it for Monday. Mine locked up with the needle down. I had a really hard time getting the needle out of the quilt. Something in the fly wheel assembly was loose. It was in the shop for almost 3 weeks. My DIL had my spare machine. She lives 1 1/2 hours away. I drove and got my machine from her. Good luck. It is so frustrating to have a machine down. Sewing is my therapy.