Originally Posted by
Lady Diana
got a kit from Craftsy, it took me hours to figure how to get all of my pieces cut because of shortage on fabric....lots were not on grain...had to turn fabric to get them cut. as is, the last set of strips only allowed 1/8th inch seam.....complained to them.....they were out of the fabric. sent a "gift" of box of thread. must have been stored in a 200 degree warehouse. the plastic spools (all of them) disintegrated when picked up and placed on my machine...told them.....no response.
Wow, that surprises me. I have had 2 problems with them and they fixed them immediately. I'm sorry you've had a bad experience