I had the same problem with my Bernina Activa 240 several years ago, I did get it fixed but it took two motherboards and had it shipped to Milwaukee (my LQS paid for shipping) to do it. I have not had any problems for the last 2 years but I have not sewn as much as I was. I need to get back into sewing but work comes first. I look at the new ones but can't justify the $$ at the moment. I do have a backup Janome that I use for classes.