Sounds like every make turns out some lemons once and a while. My DIL was of the opinion that all dishwashers are the same, so they purchased a cheap one (not sure of the make) when they built their home. All dishwashers are NOT created equal!! We have to rinse off her dishes, wipe the peanut butter off the knives etc., and they still come out with food dried on. Is it more the quality of the machine that makes a difference rather than the brand? I have a high end Bosch and I swear by it! No rinsing and dishes are spotless.... Just sayin'