I have been taking my machines to a shop closer than the one where I bought it. The last time after keeping it 2 months, they told me it couldn’t be fixed. My husband decided to drive back where we bought it before sending it to sewing machine heaven. The repairman fixed it in 10 minutes while we waited. I also found out the other shop often said they couldn’t fix an older machine hoping for a sale. My Bernina 930is 35years old and still working beautifully.