Another question...When someone approaches you in a conversation about one of your items, should you only answer in the Etsy conversation box or does it matter if you take it to private email?
I know with E Bay, you're supposed to stay on E Bay to answer questions, but I can't find anything like that on Etsy and someone asked me about my Bleu Horse quilt but wants me to answer via e-mail.
Does it make a difference?
Watson