Old 12-12-2017, 05:49 AM
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SusieQOH
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Join Date: Jul 2017
Location: Central Ohio
Posts: 15,763
Default USPS damaged package- how I got my claim online

I ordered a package from Etsy last Christmas and it arrived destroyed.
It was gourmet candies, fabulous stuff.
Got online to the USPS site, answered the questions, added photos of
the mess, within a week I got a check for the entire amount.
Note- this was shipped Priority and I paid $100.00 for it. I don't know if the seller
insured it for more than the automatic $50.00 you get when you use
Priority but I got the full amount.

I don't think you'd have any trouble with a lost package either, except
for the timeline, which could be longer.

Online claims are really easy! It was the only one I've done but it was painless.
I couldn't believe I had the check so fast. USPS isn't known for speed.

The reason I posted this is because Sewingsuz had a possible issue with a lost package (happily resolved though)

Hope this helps someone.

Last edited by SusieQOH; 12-12-2017 at 05:56 AM.
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