This is a very interesting thread.
The largest quilt shop in Columbus ran for 30 years. The owners retired and moved to Florida. A young couple bought the business but closed within two years. Sad.
I like the idea that Peckish talked about- long arm quilting services. Years ago people didn't have a need for them as they do now. That's a great idea.
I don't see how shop owners can compete with online sellers. That doesn't just include quilt shops. I'm talking about just about everything.