I've had major issues with the ignore thing with local places. I love that you know everyone, that's part of what makes a successful business, but acting like I interrupted your slumber party when I wanted to buy something is very off-putting. I did Row by Row one summer and two local places were ignoring my friend and I: after standing at the register quietly for five minutes while you're looking at me but still sitting with your buddies sharing facial tips I just put my fat quarters back and quietly left. Never to return.