I've had mine for about 6 years. I Absolutely love it. And the service at Friend's Quilting Basket in Lake Odessa, Michigan cannot be beat!!!!! (No, I'm not affiliated. I'm just a grateful customer.) It is worth the drive there just for the service. And I don't feel bad about driving right by the door of the other HQ dealer. Nope don't feel bad at all. Just loving my Sweet 16.