Thanks, Patrice. Glad the screen shots will help. I'll check into other browsers and for now will go on the iMAC (not mobile) for awhile. My nephew is a computer geek and may be able to walk us through what we need to do.
The AdBlock app is working, because it just blocked a PM, probably from QB, because that's the only place I have that does the PMs. Sometimes computers make me feel like Alice going down the rabbit hole! :-)