Originally Posted by
mindless
Now I'm wondering if the difference is in the mode of expressing our complaints. I mean, I didn't open a ticket. Instead, I sent them an email with a screen shot of the offer attached. Not sure how to open a ticket, or what that involves. Did you have to go through the Craftsy web site to do that? Might just take a little longer that way? Maybe that makes no difference. I don't know.
Interesting. I used their "contact us" form on Sunday. I got an email saying they received it and would respond within 72 hours - and to please check my spam folder, too. Well, a little less than 24 hours to go, but I haven't heard anything yet. I also sent a snip with the offer that I had clicked on. But at this point, I don't like the kits left, so guess it's just as well.