I had a new employee at Joann's about to cut a panel, shaving off about 4-5 inches. I asked her to open the fabric up and cut on the border edge of the panel. She refused.....she started to cut, I yelled Stop! get your manager. The girl kept telling me that she was instructed to cut exactly on the inch mark, straight across. I explained by showing her that if she cut, she would ruin the panel. She said it didn't matter, she was doing what she was told. I said, if you cut it, you keep it and you will have to throw in away. Now, can you ask a manager to come over? while waiting for the manager, I asked her if she sewed.....that was a big fat "No, never". I just said, that explains it. The manager cut my panel. unbelievable ! I guess I could have asked her to tear it and would have been sort of OK.