Originally Posted by sewmom
i did loosen the tension all the way and it still wont come out. i'm probably going to have to take it in to the dealer. that might have to wait until i get back from DS.
Now that is just a shame! I had a similar problem but thankfully was able to pull the thread out. I can't imagine being without my machine. I might go into shock! I'm going to get it serviced soon, but only because I'm headed out of state for a wedding and won't need my machine during that week. Otherwise, I'd go into withdrawals and hubby would need to revive me on an hourly basis! :lol: