I have made sure needle was inserted all the way. The manual I got with the machine does not specifically state what size needle it is suppose to be. Plus I got a small pack of needles with it. Now whether or not they are they correct ones not sure of. The lady I bought it from said she was selling because she never could get the hang of it. I am determined to learn it. Lol I have changed the needle and have broken a few. I have made sure everything was threaded correctly. I have to be missing something. Thanks for your reply.