Originally Posted by
bearisgray
I had one quilt long-armed and the quilter trimmed the quilt to the edge - on the pillow shams - that did not matter - she left two inches of batting and backing!
What was done to your quilt was a screw-up - not life threatening, but extremely - polite vocabulary fails me.
I think the word you want is "FUBARed." (Note to the mods -- that's an acronym, not shouting.)