I have one and love it too. Especially love the 11' harp. I've not had any problems with the exception the light on the display recently burned out and I need to get that fixed. Have had it now for 3 years. Honestly, I don't use the different stitches all that much but have used the alphabet stitches. I use them to sign my name on quilts. They do the job. Have not had problems over thick seams, sometimes if the seam is real thick a gentle nudge, but consider this a non-issue.