I love Amazon, especially Prime, since I don't have to pay shipping and I HATE to go shopping! Hard to walk the malls (cement floors), standing in line at JA's and other places because not enough help, etc. I actually went to a store in a mall recently and had a couple of items to buy - but could not find a checkout person, even after 10 or 15 minutes waiting! Amazon has free return locations in our city so we just advise them of a return and drop it off at one of the drop points. I don't always like "progress" but as I get older I do like this one!