I have ordered a lot from fabric.com and amazon and a few other companies online also. I don’t believe I’ve ever had any problems with anything I’ve ordered that amazon or whoever wouldn’t take back. Just saying, if you don’t like it don’t shop there. I personally am not able to go to the stores anymore to buy anything so I’m certainly 100% glad we can shop online. Some have great service others maybe not. The regular stores have people who can be nasty and not want to deal with problems but that’s anywhere