Originally Posted by Lena1952

The first year the shop did limit kits to one per person, and what grief that caused! The RBR rules do not set the limit on kits and were told if they are buying, then sell them. The first year rules were set and lots of shops did not follow them, making it hard for shops that were following the rules. The second year the shop ran out of kits (400) and OMG you would think the world was coming to an end! Third year 600 kits made and they still have some left. Not big fans of appliqué the shop made pieced rows and very cute ones too. While most quilters are nice, it seemed lots of those running from shop to shop left their manners at home. One evening the shop stayed open late because a customer was tied up in traffic and called ahead. When she arrived 20 minutes later, all the shop owner got for her troubles was grief about why she closed at 5pm and did not stay open later. She only picked up the free pattern! I worked for over 40 years serving the public and am sensitive to how people treat those behind the counter/desk/phone. You might be surprised at the lack of manners from customers shown to those serving them. Even quilters.