so...you are asking about EQ? I got the EQ7 and did some work on it, and especially liked it for planning t-shirt quilts that used different size blocks. I upgraded to EQ8 and find it easier to use. I find the books sold through their website very helpful--I'm talking about the ones that are Design a Quilt, Design a Block, etc. I wish I had the time to use it more often, but with DH having health issues, I'm finding most of the house related chores end up on me. Oh, well
P.S. if you were asking about eQuilter, the website that sells fabric, I've bought from them too and find them very reliable.