Lynnie, do you know what kind of batting was used in the quilt? While I love the definition Hobbs Polydown gives the quilting I do know that particular batting tends to not have the soft drape you are most likely accustomed to with hand quilted quilts. Be careful with too much Downey, it is loaded with chemicals. As a LA quilter who does use quite a bit of Polydown (as well as many other battings) it has been my experience that use will soften up the quilt and make it more drapey. I have also found 80/20 blends and even all cotton tend to be a bit stiff until they are used a while with lots of scrunching up and wrapping yourself up in them. It is like when you buy a brand new pair of jeans. It usually takes a few wears and washes before they are soft. Also, think how much you handle a quilt when hand quilting. All that handling is making not only the batting more drapey and pliable but also your cotton fabric. I think JenniePenny is spot on in her comment. Taking it to the laundromat and doing several back to back washes with Downy may not give you the desired drape and may change the look of your custom quilting job drastically. You may want to make this particular quilt a show piece rather than a functional piece.
Edited to add, congratulations on your ribbon! I too would love to see pics of this quilt.