Originally Posted by
Daylesewblessed
I feel sorry for you. It is tough to win when dealing with customer satisfaction long distance. And the longer the problem lingers, the more of a negative effect it has on you. If this happened to me, I think I would offer the customer her money back, take whatever you have learned from the incident, and be done with it.
Also, wanted to let you know that the pattern you chose, although very difficult with those curved points, makes a very nice looking design!
I was a bit tempted to do this, because it's truly bothering and time consuming. But then I thought it would look like the quilt is really defective, that I somehow admit to have made a quilt with no value, and the customer might ruin it for good if the quilt shop unpick all the stitches to quilt it again.
Thanks for your kind words. I also very much like this quilt, so this is a heartbroken situation.