thank you, I have not tried a different stick. I do not have the option to connect direct to my laptop without going out to get another cable for that. I am thinking of going back to my dealer, except it is a 2 1/2 hour trip one way! I am trying everything else first! I have called them but the woman with the most knowledge was off this weekend. I did put the USB into my computer and I can see the patterns there. It is a zippered change purse that I am trying to make so not a high number of stitches.