Amazing customer service
I purchased a kit from Connecting Threads a few years ago and decided to make it last week. I usually open a kit up when I receive it to make sure everything is included but in this case for some reason I didn't. When I opened the kit there was no pattern inside, I thought maybe it was sent as a downloadable pattern but could not find it anywhere in my quilting files. Long story short I contacted Connecting Threads and they looked back in my order history and found that I purchased this in 2013 and found a copy of the pattern and it is in the mail to me at no cost. This is why I keep purchasing from Connecting Threads.