One LA I used had skipped stitches and many many bad starts and stops, and loopy tension in all the curve stitching I called her she said that was normal and to expect perfect was unreasonable. I took the quilt and another that was nicely quilted to show her what was 'reasonable'. She was miffed I asked for a refund. I found out later she bought the LA and expected to quilt for others to pay for it and didn't know anything about how to do it. No one in the guilds (I belong to three) would use her after seeing my quilt after I did a showing her 'reasonable work' at Show and Tell. Another LA did an excellent job of requilting it . How a business handles complaints from a guild member will have consequences on the business and if she doesn't know that, she will soon.
Last edited by Onebyone; 08-15-2018 at 04:34 AM.