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Old 09-15-2018, 05:06 AM
  #10  
granny64
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Join Date: Jul 2011
Posts: 490
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Originally Posted by LittleShoe View Post
Purchased this dream machine in March, 2018. Began a lovely stint of sewing, quilting and more sewing. In Love. Then thread cutter stopped working. OK took in and had fixed under warranty. Now I sew perhaps 3 minutes when first turned on before the machine stops and the image comes up that my upper thread is empty. Not! Cut thread - pull (from bottom) and re thread. Now only 30 seconds and image comes up. 7K invested and am concerned I'm wrestling a lemon. Thoughts? Ideas?
I have a Bernina and I love it. There must be something wrong with the computer board if everything else seems to be done correctly. Take it back and demand results. If you don't get results, contact the company via phone or their website. Paying as much as you did, you should not be having any issues with their product. Remember the squeaky wheel gets oiled. Good luck!
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