I have a innova LA with robotics. I think there is a place for both. I think CD is artistic too, but in a different way. I will never be as talented as some free hand quilters are. I continue to improve with practice, but my brain just isn't wired with all of the artistic neurons that it takes to make the thread sing. If I were you I would add the robotics and save the custom work for clients who truly appreciate the talent, time and skill it takes to create an heirloom. Some clients just want a quilt to use everyday with some pretty quilting and quality stitches. Many of the edge to edge designs are very nice and would fit the bill. You will be more satisfied doing custom work when the client had a choice and chose your artistic talent. I don't think you need to take either of the choices as something that reflects on you personally, but rather as how the person perceives what they envisioned for their quilt and how it will be used. I have only heard good things about the intelliquilter robotics. Good-luck.