Hey Everyone, Weeks ago, JoAnn Fabrics had an ad in a flyer which came to my home featuring Warm n Natural. It appeared to me after reading it over several times, that they were offering 2 for the price of 1 Warm and Natural at $9.99. Honestly, it looked like that to me. The store manager wouldn't honor the coupon. Stubborn sort. So, I came home and wrote a letter to the CEO. Didn't receive an answer, so I sent the letter again, letting them know that I would be letting all of you know what happened.
I received a phone call from a Vice Pres.apologyzing for not responding. He was very courteous.
Today, I received a letter from the gentleman with a gift card for JoAnn for $30, which can be used at any store.
Surprise! one letter did bring about a result.