DawnFurlong

This is the very thought that has gone through my mind - never again. I have only bought from a dealer one time prior, and that was a good 15 years ago. I did not have any issues, but of course that machine worked as it should.

After this comes to whatever resolution it comes to, I will thank this dealer for likely saving me money in the future as they have successfully insured that I will never buy from them or another dealer again. I will make sure she knows I will talk about this far and wide. The dealer will not care, but I will say it anyway, and I hope the store happens to be full of people that day.

To think, I almost bought this machine online, but as the person I had been dealing with at this shop was so pleasant, helpful and non-pushy, the machine was at a slightly lower price, and I found myself thinking that I should probably buy local to have dealer support should anything go wrong - well I went ahead and bought here. I would have gladly paid the extra now, because dealer support is but a laughable thought.

There may be other local dealers out there that would do the right thing in this instance (I believe there was one comment that indicated they they offer refunds if a person is not happy with their machine for any reason) - but I'll not go through this again.

Yes, I will look into the Better Business Bureau. I'll have to look into the news sources and see if one of them does that type of thing, where they help consumers out.