Originally Posted by Rhonda K

A couple of thoughts to your situation.

1) Your dealer should allow the discount price on the next machine with full credit for your original payment amount.

2) If your dealer would sell a machine to a "new" customer at that discounted price?? why "not" you?? A sale is a sale no matter. Does it matter if the sale is to keep a happy customer or sell to someone new to the shop. Honestly, they should be working with you better. Customer happiness is everything!

3) You are simply asking to be made whole. Not price gouge against a trade in from a defective machine. You should incur no additional cost except the price difference between models. You should not pay the inflated price.

I wish you the very best to get the machine you so deserve.