I didn't think I'd ever upgrade my EQ7 but after watching what you can do with it I decided to go for it. I'd ordered it before I realized there was a 25% off coupon though. But when I was having issues installing it due to my not reading all the instructions on installation I got online with "live chat". Also once finished I asked if it was too late to ask for the 25% off deal and she said no. Got my refund within a couple days as she said I would.