Rhonda

I am having trouble with my Brother. It is locked and won't let the needle move. When I shut it off and on again the needle moves and resets itself but other wise nothing.

I took the bobbin case and all of that out and cleaned it and put it back in. It will only go in one way so not any help there. I threaded it and put bobbin in and everything is as it should be. but it won't let me turn the hand knob at all.

When I put the foot down and step on the pedal the needle area shudders then stops and it says E6
The only troubleshooting I saw online was to turn the handle to take the needle up but as it is froze up I can't do that.

Any ideas? I have other Brothers but of course this one is the only one that has the stitch I wanted to use. I'll probably have to use one of my others and just use a different stitch.

Any suggestions would be welcome. thanks Rhonda