the corporate office is in Chicago, and at least in my case they were quick to respond to my query with some suggestions. Give them a call or email and say there is a clamor for the machines north of the border. I have the 30, sold my featherweight for it.
It probably won't always be this way as stores and dealerships get set up, but keep the box, it says specifically it needs to be sent back to them for repairs. I expect it helps track blips. The cost is the same everywhere, Amazon and local, it is set by them.
As I do with all my machines, I blinged mine up , and bought a cabinet (vintage) for it, I'll be setting up my nook in the 5th wheel for on the road sewing. I sawed off the little surround to make it suit my cabinet needs.
there are a couple of threads here now. Ignore the rumor they are made in the US, they are made in China
Last edited by KalamaQuilts; 12-20-2018 at 06:02 AM.