That depends on the dealer. For years I kept all boxes, that adds up. Then when I got my Babylock I was told that wasn't needed. So I threw them away. When I had to send my Sashiko back, I was asked about the box and I told them I was told that I didn't need to keep them. She said it was ok and they found a box and sent it back for me. I have several big machines and it would take up so much space to save all of the boxes.