Peggi (Peckish)--I totally agree and want to talk about all those factors with someone before quilting for them--color of thread, their vision of what the quilt will look like when finished, design elements that they either love or hate (one client hates feathers for example), timeline for finish, type of bat, way the back, if pieced will be loaded, and most importantly--their price point. I prefer to do this in person and also usually provide a work-up sheet to them (and me) that outlines what we've decided.