tech support cannot replicate the problem.
nobody else has reported the problem.
you are having problems on both your computer and your iPhone.
so, it must be unique to you.
i would do as Rhonda suggests and clear your histories.
you might need to clear your cookies, too.
not sure what to advise about the iPhone.
check to see whether there's a setting that clears your cookies when you exit the browser.
in both cases, after you've checked your browser setting and made any necessary changes, log out of the QB,shut down the browsers, and restart the computer/iPhone.
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