Lyric girl, you must've gotten a lemon. I bought my MC 8900 used from dealer last yr.and l love it! That's said, l'm still keeping my trusty 6500pro by Janome that l've used for 15 yr. as backup...still love that one too. My old 1030 Bernina that l used to start my drapery business back in 1986 is still going strong in the workroom l sold it to 10 yr. ago when l retired!