WOW!! I'm glad I clicked on this one I AM having a hard time with mine I will try this and hope that it will work. I sure do appreciate it very much you putting all this info in. Mine won't bring up alot of sites and also it is soooooooo slooooooowwwww to bring up a page and I have to keep refreshing or whatever and then if it doesn't come up I feel like I could just throw the darn thing. I got it last year and it's a Dell I'll never own another one or have vista either. But I am going to try this.Thank you so much.