I'm hoping someone could help me with this problem.
I purchased a embroidery design CD. There's numerous designs files for different machine. I have a Janome 10001 and it reads the file "JEF". I transfered it to my memory card, but my embroidery machine can't read it. It said that it's a damaged file. I don't understand what the problem is. I've never had any problem before. I've already update my customerizer software too thinking that would fixed the problem and it doesn't.
Anyone has a suggestion for me to fix this problem?